- Challenge
- A premium fragrance catalogue that read like a generic template — no editorial hierarchy, and product discovery buried below the fold.
- What we did
- Full storefront system: editorial homepage, brand story blocks, best-seller merchandising and a product card built for scanning.
CRO · Design · Development · Ecommerce
We turn ecommerce traffic into growth.
CRO, UX/UI design and ecommerce development for Shopify & Tiendanube brands. From strategy to implementation, we help you convert more of the traffic you already have.
- Core
- CRO · UX/UI Design · Ecommerce Development · Implementation & QA
- Platforms
- Shopify & Tiendanube
- Reach
- Global standards. LATAM expertise.
Ecommerce brands we've designed and built for
Selected Work
Real storefronts. Real decisions.
Every project starts with what's stopping people from buying, and ends with the change live in production.
- Challenge
- Friction between product page and checkout: unclear variant selection and a cart that gave no reason to keep going.
- What we did
- PDP and cart redesign across desktop and mobile — variant clarity, accelerated payment placement, and recommended product logic in-cart.
- Challenge
- A regulated, high-consideration category where trust has to be built before the add-to-cart, not after.
- What we did
- Product page rebuild: proof-led hero, structured product grid with pricing clarity, and video testimonials placed against the objection they answer.
- Challenge
- A high-ticket custom-design journey competing with off-the-shelf collections on the same navigation.
- What we did
- Page system across the funnel: collection, custom design and consultation flows, each with its own entry point and conversion goal.
Recommendations
The people who've worked with her.
Designers, product leads and partners who have shipped alongside Victoria, in their own words.
“I had the pleasure of working with Vicky on the 110 Theory design team for one of the agency's most prominent clients, Baptist Health. She is an exceptionally proactive professional, always ready to help and consistently delivering quick, effective solutions.”
Worked with Victoria on the same team · November 2024
“I am really happy for being able to work with a professional like Vic. We worked together for the development of an app within the healthcare industry, Vic working as part of the design team and myself as part of the product team.”
Worked with Victoria on a different team · November 2024
“Victoria is an exceptionally talented professional in the realm of UX/UI design. While we haven't had the opportunity to collaborate directly at 110 Theory, we did during her personal project, HUMO. Beyond that, I've closely followed her journey and the achievements she's garnered over time.”
Worked with Victoria on the same team · September 2023
These recommendations are about Victoria's design work, not about Hey Convert ecommerce engagements. Add one client testimonial from Levado, The Archive or Prime Peptides so the section also proves the CRO outcomes claimed above.
What We Do
Everything you need to convert more.
Three capabilities, one team. The handoffs that usually break projects don't exist here.
We identify friction, uncover opportunities and create data-backed improvements designed to increase conversion and revenue.
- Behavioural audits across the full funnel
- Hypothesis backlog scored by impact and effort
- Experiment design and readout
- Analytics review: GA4, Clarity, Search Console
Conversion-focused ecommerce experiences, from targeted improvements to complete redesigns.
- Product page and cart systems
- Collection and discovery flows
- Mobile-first, built to the real breakpoints
- Design systems your team can extend
From approved designs to production. Landing pages, ecommerce sections, CRO improvements and complete storefront experiences.
- Theme sections and custom storefronts
- Landing pages built to be tested
- Experiment implementation and QA
- Performance and Core Web Vitals
From Insight to Implementation
We don't stop at recommendations.
We combine CRO strategy, UX/UI design and ecommerce development to take improvements from insight to implementation.
Analyze
Behaviour, funnel and revenue data before opinions.
Prioritize
A scored backlog, not a list of everything possible.
Design
The change drawn to the real constraints of the platform.
Implement
Shipped to production by the same team that designed it.
Test & Improve
Measured, read honestly, and fed back into the backlog.
Built with the tools that power ecommerce growth
Why Hey Convert
Built differently.
CRO-first
Every decision starts with customer behavior, conversion and business impact.
Strategy + Execution
We don't just identify opportunities. We design and implement the solution.
Global Standards. LATAM Expertise.
International ecommerce standards combined with deep understanding of the Latin American market.
| Hey Convert | Typical setup | |
|---|---|---|
| Team | One team from strategy to production | Strategy, design and dev split across vendors |
| Output | Changes live in your store | A deck of recommendations |
| Starting point | Behaviour and revenue data | Best-practice checklists |
| Platform depth | Shopify & Tiendanube specialists | Generalists across every CMS |
| Measurement | Tested, read honestly, fed back | Shipped and assumed to work |
Outcomes
Proven impact across ecommerce programs.
Numbers we can publish, from engagements where the client authorized it.
The Team Behind Hey Convert
A specialized team built around ecommerce growth.
Victoria Lione
Every Hey Convert engagement is led by Victoria and supported by a specialized team across CRO, UX/UI design, ecommerce development and implementation.
CRO & Strategy
Research, audits, hypotheses and conversion-focused recommendations.
UX/UI Design
Specialized ecommerce designers focused on usability, clarity and conversion.
Shopify & Tiendanube Development
Ecommerce developers specialized in bringing designs and CRO improvements to life.
Implementation & QA
From approved designs to live experiences, tested and ready to perform.
One strategy. One team. From insight to implementation.
Engagement
How we work together.
So you know what you're agreeing to before the call, not after it.
Formats
Three ways in, depending on whether you need the diagnosis, the work, or both on a cycle.
- CRO Audit
- A full-funnel review of your store against behaviour and revenue data. You get a hypothesis backlog scored by impact and effort — yours to keep, whoever implements it.
- Design & Build
- A scoped project: we take the prioritized opportunities through design and ship them to production on Shopify or Tiendanube.
- Growth Retainer
- Continuous cycles of research, design, implementation and testing, with the backlog re-scored every month against what we learned.
Timeline
What happens when, and what we need from your side to hold it.
- CRO Audit 2–3 weeks
- Week one is data and behaviour. Week two is the walkthrough and the scored backlog.
- Design & Build 4–8 weeks
- Depends on scope. The first change is usually live before week three, not at the end.
- Retainer Monthly
- Something ships every month. No cycle ends with only a document.
- From your side
- Analytics access, theme or staging access, and one person who can approve changes.
Good fit
Being honest about this early saves us both a call.
- You're on Shopify or Tiendanube
- Those are the two platforms we know deeply enough to change safely.
- You have traffic to learn from
- Around 10,000 sessions or 300 orders a month is where testing starts producing results you can trust rather than noise.
- You want the change shipped
- If you only need a document, an audit is the right format — and we'll say so instead of selling you a retainer.
- Not a fit yet
- Pre-launch stores with no traffic. There we'd be guessing, and guessing is what CRO is supposed to replace.
Commercial terms to sign off before this goes live: the durations above, the 10k sessions / 300 orders threshold, and whether pricing appears here or stays on the call.
Contact
Your traffic can work harder.
Let's uncover what's stopping more visitors from becoming customers.
Calendar embed goes here. For now the button scrolls to the form.
Sent.
Thanks. We'll review your store before the call and get back to you within one business day.
Specialized Partners
More visibility. More opportunities to convert.
For brands looking to expand their organic presence, we work alongside specialized SEO partners to connect visibility with conversion.
Jonathan Zuk
SEO · Organic Search · AI Search jonathanzuk.comLocal Wizard
Local SEO · Google Maps · Business Profile localwizard.ioVisibility brings the traffic. We help turn it into revenue.