CRO · Design · Development · Ecommerce

We turn ecommerce traffic into growth.

CRO, UX/UI design and ecommerce development for Shopify & Tiendanube brands. From strategy to implementation, we help you convert more of the traffic you already have.

Core
CRO · UX/UI Design · Ecommerce Development · Implementation & QA
Platforms
Shopify & Tiendanube
Reach
Global standards. LATAM expertise.

Ecommerce brands we've designed and built for

Selected Work

Real storefronts. Real decisions.

Every project starts with what's stopping people from buying, and ends with the change live in production.

Levado — Shopify fragrance storefront redesign
LevadoFragrance · DTC
Challenge
A premium fragrance catalogue that read like a generic template — no editorial hierarchy, and product discovery buried below the fold.
What we did
Full storefront system: editorial homepage, brand story blocks, best-seller merchandising and a product card built for scanning.
+18.4%Conversion rate
+11.2%Average order value
UX/UIShopify DevelopmentCRO
The Archive by Shira — Shopify product page and cart, desktop and mobile
The Archive by ShiraApparel
Challenge
Friction between product page and checkout: unclear variant selection and a cart that gave no reason to keep going.
What we did
PDP and cart redesign across desktop and mobile — variant clarity, accelerated payment placement, and recommended product logic in-cart.
+23.6%Add to cart
-14.8%Cart abandonment
CROUX/UIShopify Development
Prime Peptides — Shopify product page on mobile and desktop
Prime PeptidesSupplements
Challenge
A regulated, high-consideration category where trust has to be built before the add-to-cart, not after.
What we did
Product page rebuild: proof-led hero, structured product grid with pricing clarity, and video testimonials placed against the objection they answer.
+31.2%Product page CVR
+9.4%Average order value
CROUX/UIProduct Page
Lauren B Jewelry — ecommerce page system for fine jewelry
Lauren B JewelryFine Jewelry
Challenge
A high-ticket custom-design journey competing with off-the-shelf collections on the same navigation.
What we did
Page system across the funnel: collection, custom design and consultation flows, each with its own entry point and conversion goal.
+27.5%Consultation requests
+16.1%Revenue per session
UX/UICROEcommerce

Recommendations

The people who've worked with her.

Designers, product leads and partners who have shipped alongside Victoria, in their own words.

LinkedIn
“I had the pleasure of working with Vicky on the 110 Theory design team for one of the agency's most prominent clients, Baptist Health. She is an exceptionally proactive professional, always ready to help and consistently delivering quick, effective solutions.”
Laura GrognettiUX/UI Product Designer

Worked with Victoria on the same team · November 2024

LinkedIn
“I am really happy for being able to work with a professional like Vic. We worked together for the development of an app within the healthcare industry, Vic working as part of the design team and myself as part of the product team.”
José Manuel Primo LoríaHelping clients build cutting-edge solutions

Worked with Victoria on a different team · November 2024

LinkedIn
“Victoria is an exceptionally talented professional in the realm of UX/UI design. While we haven't had the opportunity to collaborate directly at 110 Theory, we did during her personal project, HUMO. Beyond that, I've closely followed her journey and the achievements she's garnered over time.”
Jonathan ZukSEO Consultant

Worked with Victoria on the same team · September 2023

These recommendations are about Victoria's design work, not about Hey Convert ecommerce engagements. Add one client testimonial from Levado, The Archive or Prime Peptides so the section also proves the CRO outcomes claimed above.

What We Do

Everything you need to convert more.

Three capabilities, one team. The handoffs that usually break projects don't exist here.

We identify friction, uncover opportunities and create data-backed improvements designed to increase conversion and revenue.

  • Behavioural audits across the full funnel
  • Hypothesis backlog scored by impact and effort
  • Experiment design and readout
  • Analytics review: GA4, Clarity, Search Console

Conversion-focused ecommerce experiences, from targeted improvements to complete redesigns.

  • Product page and cart systems
  • Collection and discovery flows
  • Mobile-first, built to the real breakpoints
  • Design systems your team can extend

From approved designs to production. Landing pages, ecommerce sections, CRO improvements and complete storefront experiences.

  • Theme sections and custom storefronts
  • Landing pages built to be tested
  • Experiment implementation and QA
  • Performance and Core Web Vitals

From Insight to Implementation

We don't stop at recommendations.

We combine CRO strategy, UX/UI design and ecommerce development to take improvements from insight to implementation.

01

Analyze

Behaviour, funnel and revenue data before opinions.

02

Prioritize

A scored backlog, not a list of everything possible.

03

Design

The change drawn to the real constraints of the platform.

04

Implement

Shipped to production by the same team that designed it.

05

Test & Improve

Measured, read honestly, and fed back into the backlog.

Built with the tools that power ecommerce growth

ShopifyTiendanubeIntelligemsGoogle Analytics 4Microsoft ClaritySearch Console

Why Hey Convert

Built differently.

01

CRO-first

Every decision starts with customer behavior, conversion and business impact.

02

Strategy + Execution

We don't just identify opportunities. We design and implement the solution.

03

Global Standards. LATAM Expertise.

International ecommerce standards combined with deep understanding of the Latin American market.

Hey Convert compared with the traditional agency model
 Hey ConvertTypical setup
TeamOne team from strategy to productionStrategy, design and dev split across vendors
OutputChanges live in your storeA deck of recommendations
Starting pointBehaviour and revenue dataBest-practice checklists
Platform depthShopify & Tiendanube specialistsGeneralists across every CMS
MeasurementTested, read honestly, fed backShipped and assumed to work

Outcomes

Proven impact across ecommerce programs.

Numbers we can publish, from engagements where the client authorized it.

+24.3%
Average conversion rate lift across optimized storefronts
+12.7%
Average order value after PDP and cart work
40+
Ecommerce experiences designed and shipped

The Team Behind Hey Convert

A specialized team built around ecommerce growth.

Victoria Lione, Founder and Managing Director of Hey Convert

Victoria Lione

Founder & Managing Director

Every Hey Convert engagement is led by Victoria and supported by a specialized team across CRO, UX/UI design, ecommerce development and implementation.

Room for two or three more profiles with name, role and photo. Open decision: who can be named publicly.

CRO & Strategy

Research, audits, hypotheses and conversion-focused recommendations.

UX/UI Design

Specialized ecommerce designers focused on usability, clarity and conversion.

Shopify & Tiendanube Development

Ecommerce developers specialized in bringing designs and CRO improvements to life.

Implementation & QA

From approved designs to live experiences, tested and ready to perform.

One strategy. One team. From insight to implementation.

Engagement

How we work together.

So you know what you're agreeing to before the call, not after it.

Formats

Three ways in, depending on whether you need the diagnosis, the work, or both on a cycle.

CRO Audit
A full-funnel review of your store against behaviour and revenue data. You get a hypothesis backlog scored by impact and effort — yours to keep, whoever implements it.
Design & Build
A scoped project: we take the prioritized opportunities through design and ship them to production on Shopify or Tiendanube.
Growth Retainer
Continuous cycles of research, design, implementation and testing, with the backlog re-scored every month against what we learned.

Timeline

What happens when, and what we need from your side to hold it.

CRO Audit 2–3 weeks
Week one is data and behaviour. Week two is the walkthrough and the scored backlog.
Design & Build 4–8 weeks
Depends on scope. The first change is usually live before week three, not at the end.
Retainer Monthly
Something ships every month. No cycle ends with only a document.
From your side
Analytics access, theme or staging access, and one person who can approve changes.

Good fit

Being honest about this early saves us both a call.

You're on Shopify or Tiendanube
Those are the two platforms we know deeply enough to change safely.
You have traffic to learn from
Around 10,000 sessions or 300 orders a month is where testing starts producing results you can trust rather than noise.
You want the change shipped
If you only need a document, an audit is the right format — and we'll say so instead of selling you a retainer.
Not a fit yet
Pre-launch stores with no traffic. There we'd be guessing, and guessing is what CRO is supposed to replace.

Commercial terms to sign off before this goes live: the durations above, the 10k sessions / 300 orders threshold, and whether pricing appears here or stays on the call.

Contact

Your traffic can work harder.

Let's uncover what's stopping more visitors from becoming customers.

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We need your name.
That email doesn't look right.
Without your site we can't look at anything before the call.
Pick your store's platform.

Sent.

Thanks. We'll review your store before the call and get back to you within one business day.

Specialized Partners

More visibility. More opportunities to convert.

For brands looking to expand their organic presence, we work alongside specialized SEO partners to connect visibility with conversion.

Visibility brings the traffic. We help turn it into revenue.